Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and specifically companies with 11 users. Help Scout’s clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iOS apps and Android app to support customers on the go, Help Scout lets your team focus on what really matters: your customers. Help Scout is used by companies that insist on a delightful customer experience. Trusted by 7,000 customers in 70 countries including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.