There are many helpdesk softwares, or short helpdesks, but they are usually complicated and overloaded with functions. Central Desk, on the other hand, is not only set up in no time at all, but is also immediately comprehensible and easy to use. A helpdesk that basically starts where e-mail support is no longer sufficient, but the large systems are much too complex. Using Central Desk in everyday life is as easy as writing e-mails, only more comfortable and as effective as a helpdesk software.