Gluru offers AI-powered customer experience management (CEM) solutions through its multi-patented MIND technology which seamlessly integrate with your existing customer relationship management (CRM) platforms, to enable your business to proactively engage with its customers. By leveraging your new or existing knowledge, MIND uses award-winning AI technology to dialogue with your customers and guide them towards the knowledge they seek. In doing so, MIND reduces the friction between businesses and users by making it incredibly easy for you to convert your customer’s interests into successful outcomes.